The METO Settlement
Roberta Opheim

Roberta Opheim, Ombudsman Office for Mental Health and Developmental Disabilities, discusses aspects of the METO settlement in these video interviews.
Introduction
The Initial Call
The Minnesota Department of Health Report
OMHDD Investigation at METO
Behavior is Communication
Findings from the Investigation
METO's Position on the Use of Restraints
The Problem with Using Restraints
Improving the Communication with Families

